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Chris Harrison
Consultant

Chris Harrison

Transformation Leader · Agile & AI Coach

Chris Harrison is a SAFe® Practice Consultant and Scrum Master with 20+ years across operations, agile leadership, and team training. The Houston-based servant leader you want in the messy middle of a transformation, when the framework is half-built and the teams need someone who has done this before.

Twenty years across operations, agile leadership, and team training. Houston-based servant-leader for the messy middle of a transformation.

Years on the work
20
Base
Houston, TX
Credentials, verifiable
SAFe® SPC
Practice Consultant. Scaled Agile Inc.
Verifiable · scaledagile.com directory
SAFe® SSM
SAFe® Scrum Master.
Verifiable · scaledagile.com directory
SAFe® POPM
SAFe® Product Owner / Product Manager.
Verifiable · scaledagile.com directory
PSM I
Professional Scrum Master I. Scrum.org.
Verifiable · scrum.org assessment
Specialties

What Chris does best

01
Team-level Agile coaching
From storming to performing. Coaches the team into the practices that hold and out of the ones that don't. The Scrum Master the team asks for back.
02
Operations + agile leadership
Agile inside development AND non-development organisations. Operations teams, shared services, back office. Same principles, different idioms.
03
Training that lands
Coaching and classroom sessions tuned for learners to actually apply what they've learned the next morning. Not theatre.
Engagement ledger
Multi-team
Tech · 2024 · A global telecom equipment maker
Agile transformation in operations + non-dev teams
9 teams
Manufacturing · 2023 · A US automation control firm
Scrum Master coaching cohort + ART launch
Cohort
Consulting · 2023 · A Big-4 advisory practice
Agile training program for client-facing consultants
"Chris ran our team into shape without lecturing anyone. The coaching style worked because nobody felt coached at."
Engineering Manager · Global telecom
Case studies they contributed to
Case study
42% faster application disposition, AI risk documentation complete under NIST AI RMF, deployed across a state Medicaid agency
Medicaid Eligibility AI Case Study: 42% Faster Dispositions
Government & Public Sector
Case study
Launched a 9-team Agile Release Train at a Tier-2 P&C insurance carrier; 87% PI Objective achievement by PI 3, 4 internal SPCs certified
SAFe® ART Launch Case Study: P&C Carrier, 87% by PI 3
Insurance
Case study
38% reduction in tier-2 fraud investigation handle time, went live through full Model Risk Management review in 11 weeks at a top-10 US bank
Bank Fraud AI Copilot: 38% Faster, SR 11-7 Cleared
Financial Services
Profile

Chris is a SAFe® Practice Consultant and Agile coach with more than 20 years of experience across operations, communication, agile leadership, project management, and team training. For nearly a decade he has put agile practices into development and non-development organisations alike, the operations groups, shared services, and back-office teams that most rollouts skip. His method is built on servant leadership, team dynamics, and clear communication, the conditions a team needs to keep improving after the consultant leaves. He runs coaching and classroom sessions with enough creativity that people actually retain the principles and apply them the next morning.

Chris is the call when teams have the agile vocabulary but not the habit, when standups have turned into status meetings and a Scrum Master rotation has burned out faster than it can be trained. He coaches teams from storming to performing and brings the same discipline to operations and non-development groups, where the principles hold but the idioms change. He has run Scrum Master cohorts, launched Agile Release Trains, and taught client-facing consultants at a Big-4 advisory practice. The teams he leaves behind tend to ask for him by name.

Want Chris on your engagement?

Talk to a Rockmere Partners principal. We confirm availability and a named role on the engagement letter within five business days.

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